Custom Order Terms and Conditions
Ordering
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Commission quotes are valid for 30 days from date of issue.
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50% deposit is required upfront to confirm the commission artwork. When payment has been confirmed your order will be added to Louise's commission schedule.
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Lead times will vary depending on availability and time of year and will be agreed prior to deposit payment. Once the order has been started deposits are non-refundable. You will be notified of commencement of the order.
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Unless declined you will receive updates on the progress of the artwork.
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Final payment will be required on agreed completion before shipping. Items that have been shipped after agreed completion are not eligible for change of mind returns.
Reference images
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All supplied reference images must be your own or have written permission for use from the photographer.
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High quality images will produce higher quality artwork, please consider this when ordering.
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Copyright images, recognisable characters (e.g. film characters) or their likeness will not be accepted unless permission is obtained by the buyer from the appropriate entities.
Completed artwork
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Please remember wood is a natural canvas, there will be 'defects' including but not limited to grain, knots and cracks.
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All artwork will be lacquered (if applicable) unless declined by the buyer.
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All artwork will be supplied with D-rings for hanging where applicable unless declined.
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All artwork will bear the artist's name, date and initial in a discreet location.
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Please ensure all care instructions are followed to maintain the best version of your artwork. Please be aware as wood is a natural canvas changes will occur over time.
Copyright
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By placing an order you agree that all artwork produced can be used for marketing purposes. This includes progression shots unless specifically declined by the buyer.
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Buyer reference images will not be shared unless permission is granted by the buyer.
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No personal details will ever be shared.